REFUNDS AND EXCHANGES
THREE AM WILL ONLY ISSUE A REFUND ON ITEMS THAT ARE DEFECTIVE OR DAMAGED, IN WHICH CASE YOU WILL NEED TO EMAIL INFO@THREEAM.ONLINE CLEAR IMAGES OF THE ITEM WITH A SUPPORTING EMAIL WITHIN 5 DAYS OF RECEIVING THE ITEM. THREE AM WILL THEN RESPOND WITHIN 2 BUSINESS DAYS WITH A RESOLUTION.
IF A REFUND IS AGREED THEN THIS CAN TAKE 14 BUSINESS DAYS TO PROCESS FROM WHEN WE RECEIVE BACK THE GOODS, THREE AM WILL ONLY REFUND THE ITEM AND NOT THE DELIVERY CHARGES.
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CANCELLATION
ONCE AN ORDER HAS BEEN PLACED THIS IS FINAL OTHER THAN THE REASONS STATED ABOVE. IF FOR ANY REASON WE AGREE TO CANCEL YOUR ORDER WE WILL CHARGE 60% OF THE TOTAL AMOUNT AS A PROCESSING FEE.

SHIPPING & TAXES
ORDERS ARE SHIPPED WITHIN 1-3 BUSINESS DAYS OF PLACING THE ORDER UNLESS THE ITEM IS HAND DISTRESSED IN WHICH CASE THIS MAY TAKE LONGER DUE TO THE PROCESS THIS WILL BE INDICATED IN THE PRODUCT DESCRIPTION AT THE TIME OF PURCHASE.
ALL ORDERS ARE SHIPPED FROM AUSTRALIA VIA AUSTRALIA POST. ONCE THE ORDER IS SHIPPED, YOU WILL BE EMAILED A TRACKING NUMBER SO THAT YOU CAN TRACK YOUR ORDER.
THREE AM IS NOT RESPONSIBLE FOR DELAYS CAUSED BY THE COVID-19 VIRUS, HOWEVER, WE WILL TRY AND ASSIST YOU  AS BEST AS POSSIBLE.

PRIVACY
ALL INFORMATION COLLECTED BY THREE AM, IF AUTHORIZED BY YOU, WILL ONLY BE USED TO SEND YOU PROMOTIONAL OFFERS.
THREE AM DOES NOT PASS ON ANY INFORMATION TO THIRD PARTY.

COPYRIGHT
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