Frequently Asked Questions
How do I find my size?
Check our size guide for measurements on every tee, flannel, hoodie, jacket and pair of jeans. All measurements are in cm and taken with the garment laid flat, so the easiest way to find your size is to measure something you already own and love the fit of. Still not sure? Send us an email or DM us on Instagram and we will help you out.
How do I find out about the next drop?
Sign up to our email list at the bottom of any page to be the first to know when the next release lands. Subscribers hear about drops before anyone else. You can also follow us on Instagram for previews and drop dates.
Can I make a return?
ALTHOUGH WE WILL NOT OFFER A REFUND OR RETURN OF OUR ITEMS ON A CHANGE-OF-HEART, WE WILL ALWAYS OFFER A RETURN AS A RESULT OF A MISTAKE ON OUR BEHALF. IF YOU BELIEVE THERE IS A PROBLEM ON OUR BEHALF, PLEASE EMAIL INFO@THREEAM.ONLINE DETAILING EXACTLY WHAT IS WRONG, WHERE WE WILL SEND FURTHER RETURN INFORMATION.
CONDITIONS
IN ORDER TO RETURN AN ITEM, YOU MUST MEET THE FOLLOWING CONDITIONS:
- THE RETURN MUST BE SENT BACK WITHIN 7 DAYS OF THE DELIVERY DATE
- THE ITEM MUST BE IN ITS ORIGINAL, UNUSED, UNALTERED AND UNWASHED CONDITION
- THE ITEM MUST BE RETURNED WITH TAGS AND PACKAGING
WE ARE UNABLE TO REFUND YOUR ORIGINAL OR RETURN POSTAGE COSTS UNLESS THE PRODUCT IS FAULTY / INCORRECT.
QUESTIONS?
ANY AND ALL QUESTIONS OR CONCERNS ABOUT OUR REFUND POLICY SHOULD BE SENT TO US AT INFO@THREEAM.ONLINE.
When will my order ship?
Most orders will ship next business day - and you will receive tracking details by next business day.
Can I make changes to my order after it has been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. However, send an email or DM us on Instagram and we will see what we can do to help.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.